Welcome to SuperTV (the “application”), owned and operated by Super Network Ltd (“Supernet” “we” “our”). We are a company registered in Nigeria (RC 1161216), and our address for correspondence is Super Network Ltd, 5th Floor Milliner Towers, 39 Alfred Rewane Road, Ikoyi, Lagos. We are a subscription service that provides our members (“you” “yourself” “Users”) with access to content including but not limited to access to motion pictures, television and other audio-visual entertainment (“content”) delivered over Internet Protocol (IP), to smart devices over a closed network.

These Terms of Use, including our Privacy Policy (the “Terms”) govern your use of our service. As used in these Terms of Use, “SuperTV”, “our service”, or “service” means the subscription service provided by Supernet for discovering and watching the content, including all features and functionality, the Site, content, application, user interface and software associated with our service.

 

Acceptance of Terms of Use

By accessing, visiting, using or browsing the SuperTV service, via this Site or any other device or application or other technology, you accept and agree to be bound by the Terms. Please read carefully. Further, you shall be subject to any additional terms of use that apply when you use certain products (for example, a voucher) or posted guidelines or rules applicable to our service, which may be posted and modified from time to time. All such guidelines are hereby incorporated by reference into the Terms.

ANY ACCESS, USE or PARTICIPATION IN THE SuperTV SERVICE WILL CONSTITUTE ACCEPTANCE OF THE TERMS. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE SuperTV SERVICE OR OUR SITE OR APPLICATION OR ACCESS OUR SERVICE.

Changes to Terms of Use

Supernet may in its sole discretion, from time to time, change these Terms, at any time without notice. We will display the changes on this page of the Site or application and such changes shall be effective immediately.

Communications

By using the SuperTV service, you consent to receiving electronic communication from SuperTV and Supernet relating to your account. We will communicate with you by SMS, e-mail, or by posting notices on the Site or application or through other SuperTV methods. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communication be in writing. You also consent to receiving certain other communication from us, such as newsletters, special offers, questionnaires, customer surveys or other announcements via SMS, email or other methods. You may opt out of receiving non-transactional communications, including marketing communications from us by following the directions in our e-mail to “unsubscribe” from our mailing list, or by sending an e-mail request to support@supernet.com.ng. Please be aware that if you choose not to receive such communication, certain offers attached to services you have chosen may be affected. We will still communicate with you in connection with transactional communications, including but not limited to servicing your account, invoices and customer services.

SuperTV Service

In order to access our service, you will have to subscribe from the application (APP). You must be 18 years of age to subscribe for SuperTV. Individuals under the age of 18, may utilize the service only with the involvement of a parent or legal guardian, under such person’s account and otherwise subject to these Terms.

Our service may allow you to:

  1. Access content on a subscription basis for streaming over a limited period of time during the subscription period

Subject to your compliance with these Terms and your payment of any applicable fees, Supernet or its content providers grant you a limited, revocable, non-exclusive, non- transferable, non-sub licensable license to access and make personal and non-commercial use of SuperTV service (each a “License”):

  1. To stream content;

You may view content through the SuperTV service only in geographic locations where we have licensed such content, or with approved Network Operators in Africa. The content that may be available to watch will vary by geographic location or Network Operator. Supernet will use technologies to verify your geographic location and Network Operator. THE NUMBER OF DEVICES ON WHICH YOU MAY SIMULTANEOUSLY WATCH IS LIMITED. The number of devices available for use and the simultaneous streams may change from time to time at our discretion.

The quality of the display of the content may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, your device, the bandwidth available through and/or speed of your network connection. SuperTV makes no representations or warranties about the quality of your watching experience on your device. The time it takes to begin watching content will vary based on a number of factors, including your location, available bandwidth at the time, the movie or TV show or other audiovisual entertainment you have selected and the configuration of your viewing device.

We continually update the SuperTV service, including the content library, delivery methods and pricing. And we may add or remove content from our Service, or change the basis on which the content is available on the service. We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we offer and operate our service.

Restrictions

You agree to use the SuperTV service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, including public performance limitations or other restrictions on use of the service or content therein. In addition, you agree that:

  • You are prohibited from reproducing, modifying, copying, uploading, exporting, transferring, selling, forwarding or transmitting the Contents in the application or on the Site other than in accordance with the license granted and further not to reproduce any information of the application or the Site on any other website.
  • You may not either directly or through the use of any device, software, internet site, web-based service, or other means remove, alter, bypass, avoid, interfere with, or circumvent any copyright, trademark, or other proprietary notices marked on the content or any digital rights management mechanism, device, or other content protection or access control measure associated with the content including geo-filtering mechanisms.
  • You may not either directly or through the use of any device, software, internet site, web-based service, or other download, stream, (except as explicitly authorized in these Terms) copy, capture, reproduce, duplicate, archive, distribute, upload, publish, modify, translate, broadcast, perform, display, sell, transmit or retransmit the content unless expressly permitted by Supernet in writing.
  • You may not incorporate the content into, or stream or retransmit the content via, any hardware or software application or make it available via frames or in-line links unless expressly permitted by Supernet in writing. Furthermore, You may not create, recreate, distribute or advertise an index of any significant portion of the content unless authorized by Supernet.
  • You may not circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the SuperTV service; use any robot, spider, scraper or other automated means to access the SuperTV service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the SuperTV service; insert any code or product or manipulate the content of the SuperTV service in any way; or, use any data mining, data gathering or extraction method.
  • You shall not upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the SuperTV service, including any software viruses or any other computer code, files or programs.
  • You may not build a business utilizing the content, whether or not for profit. The content covered by these restrictions includes without limitation, any text, graphics, layout, interface, logos, photographs, audio and video materials, and stills. In addition, You are strictly prohibited from creating derivative works or materials that otherwise are derived from or based on in any way the content, including montages, mash-ups and similar videos, wallpaper, desktop themes, greeting cards, and merchandise, unless it is expressly permitted by Supernet in writing. This prohibition applies even if you intend to give away the derivative materials free of charge.
  • You may not arrange for any other website to be connected to the application or Site by way of hyperlink or otherwise without the prior written consent of Supernet.
  • You may not modify, enhance, remove, interfere with, or otherwise alter in any way any portion of the Video Player, its underlying technology, any digital rights management mechanism, device, or other content protection or access control measure incorporated into the Video Player. This restriction includes, without limitation, disabling, reverse engineering, modifying, interfering with or otherwise circumventing the Video Player in any manner that enables You to view the content without:
    1. Displaying visibly both the Video Player and all surrounding elements (including the graphical user interface, any advertising, copyright notices, watermarks and trademarks) of the webpage where the Video Player is located; and
    2. Having full access to all functionality of the Video Player, including, without limitation, all video quality and display functionality and all interactive, elective, or click-through advertising functionality.

Subscription

  • Reoccurring Subscription:Your SuperTV subscription, may continue month-to-month, or according to your chosen subscription plan “Subscription Period” as currently available on the application or the Site, unless and until you cancel your subscription or we terminate or discontinue it. In this case you must cancel your subscription or opt out of the service before it renews each Subscription Period in order to avoid billing of the next subscription to your payment method (“Payment Method”).
  • Differing Subscription Plans:We may offer a number of subscription plans, including special promotional plans with differing conditions and limitations. You can find specific details regarding your subscription plan with Supernet by visiting the application and clicking “Subscribe Now” tab on the application or Site. We reserve the right to modify, terminate or otherwise amend our offered subscription plans.

Billing:

By signing up for your SuperTV subscription, you are expressly agreeing that we are authorized to charge you a subscription fee at the then current rate, for one (1) day, one (1) week, or one (1) month or based on any length of time we determine (“Subscription Period”) depending on your subscription plan, including any applicable taxes to the Payment Method accepted by Supernet. You acknowledge that the amount billed during each Subscription Period may vary for reasons that include promotional offers, changes in your Subscription plan, or changes in any applicable taxes and you authorize Supernet to charge your Payment Method for the corresponding amounts.

Reoccurring billing:

We may or may not automatically bill your Payment Method on the calendar day corresponding to the commencement of your Subscription Period and each Subscription Period thereafter (subject to a few exceptions, such as Payments by direct bank and cash payments) unless and until you cancel or opt-out of your subscription. By way of example, if you became a paying subscriber on July 1, for a one-month subscription plan, your Payment Method could next be billed on August 1. Also, if you became a paying subscriber on June 1, for a 1-day subscription plan, your Payment Method would next be billed on June 2. Subscription fees are fully earned upon payment. We reserve the right to change the timing of our billing. In the event your Subscription Period begins on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or Subscription Period or such other day, as we deem appropriate.

As used in these Terms, “Billing” shall indicate either a charge or debit, as applicable, against your Payment Method.

Billing Cycle:

The subscription fee will be billed at the beginning of your Subscription Period, and may be renewed on each Subscription Period renewal thereafter unless and until you cancel your subscription or the account or service is otherwise suspended, terminated or discontinued pursuant to these Terms. To see the commencement date for your next billing cycle or renewal period, refer to the confirmation SMS received from SuperTV after you subscribed.

Automatic Renewal:

If your Payment Method expires and you do not edit your Payment Method information or cancel your account, your service may automatically renew without prior notice to you, using the details of your previous payment. You must cancel your service before it renews in order to avoid us billing your account. However, where there are insufficient funds in your account, your account access would be terminated following several attempts to renew your subscription and communicate the issue to you.

Payment Methods:

Payments can be made via airtime from your mobile provider, or via any other payment method accepted by SuperTV (“Payment Method”) at this time.

No Refunds:

All fees and charges are non-refundable including refunds for partial months and content not watched. Very rarely, if there are special circumstances where Supernet determines it is appropriate (e.g., the SuperTV service is unavailable for days due to technical difficulties), we may provide credits to affected subscribers. The amount and form of such credits, and the decision to provide them, are at Supernet’s sole and absolute discretion, and the provision of credits in one instance does not entitle anyone to credits in the future under similar or different circumstances.

Price changes:

We reserve the right to adjust pricing for our service or any components thereof, including pricing for subscription plans, in any manner and at any time as we may determine in our sole and absolute discretion.

Password and Account Access

  • Autologin is provided by SuperTV using the user’s mobile phone number or MSISDN.

User Material

The SuperTV service may enable you to submit comment, information or reviews to the SuperTV service, (“User Material”), and such User Material will generally be available to all Users of the SuperTV service. User Materials do not include account information you provide when you register as a Member or when you subsequently change that information. Supernet does not endorse any User Material, and any User Materials on the SuperTV service do not reflect the opinions or policies of Supernet.

We do not necessarily review User Material submitted by Users or You. We are not responsible for the content of User Material. We make no warranties or representations, express or implied, about User Material, including as to its legality or accuracy. We disclaim all liability in connection with User Material to the extent permitted by law. We reserve the right (but not the obligation) in our sole discretion, to refuse to post or to remove or edit any of your User Material, or the right in our sole discretion, to restrict, suspend, or terminate your access to all or any part of the SuperTV service, where User Material breaches the provisions of this Section on User Materials without notice to you.

When you provide Supernet with, or submit User Material, including any other material contained in any communication you may send to us, including responses to questionnaires, to the Site or application, or as part of your use or access of the SuperTV service, you grant Supernet, its subsidiaries and affiliates, an irrevocable, perpetual, non-exclusive, royalty-free, sub licensable, transferable and worldwide license to use, reproduce, modify, distribute, store, prepare derivative works of, display and publicly perform that User Material in any media now known or hereinafter created. You further grant Supernet the right to grant permissions to users of the application or Site to view such information for personal and non-commercial use. You agree that you shall immediately notify Supernet of any objectionable posts or other content appearing on the Site. You acknowledge and agree that Supernet is free to use any User Material and that you have no expectation of compensation or confidentiality of any nature with respect to any User Material.

 

Each time you submit User Material to us, you represent and warrant to us as follows:

  • You own your User Material or have the right to submit it, and in submitting it you will not be infringing any rights of any third party, including intellectual property rights (such as copyright or trade mark), privacy or publicity rights, rights of confidentiality or rights under contract or cause injury to any person or entity;
  • The content is accurate;
  • Your User Material is not illegal, obscene, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or otherwise objectionable, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or otherwise inappropriate; (iv) in submitting your User Material you are not impersonating any other person; (v) you agree to pay for all royalties, fees and other payments owed to any person by reason of your posting User Material and;
  • You will indemnify Supernet for all claims resulting from the User Material you submit.

You may encounter third party applications that interact with the SuperTV service or features that allow you to use third party applications or services, including Facebook and Twitter. These applications or services may import data related to your SuperTV account and activity and otherwise gather data from you. You acknowledge and agree that Supernet is not responsible for User Material you share with or through third party applications or services. SUCH APPLICATIONS AND SERVICES ARE NOT RELATED TO OR SPONSORED BY SUPERNET. USE OF A THIRD PARTY APPLICATION OR SERVICE IS AT YOUR OWN OPTION AND RISK.

Intellectual Property

“Intellectual Property” in this context means copyrights, database rights, trademarks, trade names, domain names, rights in logos, get-up and content, inventions, trade secrets and know-how, patents, all rights of whatever nature in computer software and data, all rights of privacy and all intangible rights and privileges of a nature similar to any of the above, in every case in any part of the world and whether or not registered; and including all granted or pending registrations, and all rights to make applications for registration in respect of any of the same.

Copyright

The SuperTV service, including all content provided on the SuperTV Service is the property of Supernet or its licensors and is protected by Nigerian and international copyright, trade secret or other intellectual property laws and treaties.

Trademark

SuperTV is a registered trademark of Supernet. SuperTV’s trademark and trade dress may not be used in connection with any product or service that is not Supernet’s, in any manner that is likely to cause confusion among clients or in any manner that disparages or discredits Supernet. All other trademarks not owned by Supernet that appear in any SuperTV service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SuperTV.

Patents

You may not extract and/or re-utilise parts of the content of any SuperTV service without our express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of the content of any SuperTV service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any SuperTV service without our express written consent.

Copyright Infringement

SuperTV respects the intellectual property of others. If you believe your work has been used in a way that gives rise to concerns of infringement, please notify us using the procedure below for making infringement claims.

Notice and Procedure for Claims of Copyright Infringement

If you are a Copyright Owner or an Agent asserting that any of the content on the application or Site infringes upon your copyrights, you may submit a notification by making available the following information to us or our Copyright Agent in writing in accordance with the procedure set forth below. We will process and take appropriate action in accordance with applicable intellectual property laws.

Your notification must contain the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
  3. Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail address at you may be contacted;
  4. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  5. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

A copy of your notification should be emailed to Supernet’s copyright agent at copyright@supernet.com.ng. (Please note that this contact address is only for copyright infringement claims; you will not receive a reply if the matter is not a copyright issue).

Third Party Content/Links to Other Websites

The Site or application may contain links to other websites or services that are not owned or controlled by Supernet. You acknowledge that any access is at your sole discretion and risk. We do not review or endorse any of those websites or services. We are not responsible in any way for:

  1. Any errors or omissions in relation to other websites, services or contents on the websites;
  2. The privacy practices;
  3. The availability;
  4. The content, advertising, products, goods or other materials, services or resources on or available from; or (5) the use to which others make of; these websites or services.

SUPERNET DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY WEBSITE, PRODUCT OR SERVICES ADVERTISED ON, OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR THE SUPERTV SERVICE, OR ANY HYPERLINKED SERVICES OR FEATURED IN ANY BANNER OR OTHER ADVERTISING. SUPERNET WILL NOT BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR OFFENCE CAUSED OR ALLEGED TO BE CAUSED BY, OR IN CONNECTION WITH, THE USE OR RELIANCE ON SUCH WEBSITES OR SERVICES.

Termination, Modifications, Suspension

We hope not to, but we may change, suspend, or discontinue – temporarily or permanently – some or all of the SuperTV service (including the content and the devices through which the SuperTV service is accessed), with respect to any or all Users, at any time without notice. You acknowledge that we may do so in Supernet’s sole discretion. You also agree that Supernet will not be liable to you for any modification, suspension, or discontinuance of the SuperTV service, although if Supernet suspends or discontinues the SuperTV service, Supernet may, in its sole discretion, provide you with a credit, refund, discount or other form of consideration. However, if Supernet terminates your account or suspends or discontinues your access to SuperTV service due to your violation of these Terms, or any applicable law, rule or regulation, or engaged in other inappropriate conduct, then you will not be eligible for any such credit, refund, discount or other consideration.

In addition, Supernet also reserves the right to terminate or cancel your access to the Site or application in whole or in part, without notice, with respect to any breach or threatened breach of any portion of these Terms, or any applicable law, rule or regulation, or your engagement in other inappropriate conduct. If, Supernet terminates or cancels your access to the site based on the reasons in these Terms of Use, Supernet reserves the right to refuse to provide you with use, or access to its Site or application in the future. You acknowledge that Supernet shall not be liable to you or any third party for termination of your access to this Site.

Disclaimers of Warranties

THE SUPERTV SERVICE AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE SUPERTV SERVICE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SUPERNET, ITS SUBSIDARIES AND AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE, AND NON-INFRINGEMENT.

SUPERNET, ITS SUBSIDIARIES AND AFFILIATES DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT THE SUPERTV SERVICE, APPLICATION, FEATURES, INFORMATION, CONTENT, MATERIALS, THE SITE, SOFTWARE OR OTHER SERVICES INCLUDED OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SUPERTV SERVICE, OR ELECTRONIC COMMUNICATION SENT FROM SUPERNET ARE UNINTERRUPTED OR ERROR FREE; ARE FREE OF ANY BUGS, VIRUSES, TROJAN HORSES OR OTHER HARMFUL COMPONENTS. YOU AGREE THAT YOUR USE OF THE SERVICES PROVIDED ON THIS SITE SHALL BE AT YOUR SOLE RISK. SUPERNET MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SUPERTV SERVICE, OR THE CONTENT.

Limitation and Exclusion of Liability

TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL SUPERNET, OR ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR LICENSORS BE LIABLE (JOINTLY OR SEVERALY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER ARISING FROM THE USE OF THE SUPERTV SERVICE, THE SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, SERVICES, PRODUCTS INCLUDED OR MADE AVAILABLE TO YOU THOUGH ANY SUPERTV SERVICE.

The Service is controlled and offered by Supernet from its facilities. Those who access or use the Service from other jurisdictions do so at their own volition and are responsible for compliance with local laws.

Indemnity

You agree to indemnify, defend and hold harmless Supernet, its subsidiaries, affiliates, successor, and each of its officers, directors, employees, advertising and promotion agencies, representatives or agents, including Supernet’s distributors and licensors, (collectively the “Indemnified Parties”) from and against any and all losses, liabilities, claims, obligations, damages, expenses or costs (including but not limited to attorney’s fees) incurred by or made against any Indemnified Party arising from:

  1. Use of and access to the service,
  2. Violation of any of the Terms, policy or guidelines referred to herein
  3. Violation of any third party right, including without limitation any Copyright, Property or Privacy right; or
  4. Any claim that our Content caused damage to a third party. This defense and indemnification obligation will survive the Terms and use of the Services.

Governing Law

The Terms of Use of the SuperTV service is governed by and construed in accordance with the laws of the Federal Republic of Nigeria and the Courts of Nigeria shall have exclusive jurisdiction to determine any dispute in connection with the Terms of Use of our service.

Customer Support

If you have any questions concerning the use of the SuperTV service or these Terms, please contact SuperTV customer service by sending an email request to support@supertv.ng.